“SunDollar is by far the best A/C & Heat company I have ever dealt with. Jason brings honesty and integrity to the job. When strapped with a struggling A/C unit, Jason did all he could to keep the unit functioning. He has a “never quit” attitude and stayed with that unit to figure out what exactly was going on. Finally, the unit failed after about a year of Jason “doctoring” it. He very easily could have pushed to sell us a new system a year ago, instead he did what he could to keep the old unit running and saving us the expense of a replacement unit.
For the replacement system, Jason suggested a new American Standard unit which gets top ranks for efficiency, etc., The installation was fast and after completing the work, the job site looked just like it did before Jason and his team arrived. The system worked flawlessly for two days then there was a problem. The A/C could not keep up with the high temps outside and kept running, thus I was not happy. Jason came back out (quickly I might add) and addressed the problem. Everything seemed to be operating as designed. But Jason was not happy with the performance either. He diligently worked to see what the “real” issue was and was not leaving until he did. I could see the determination and drive in him. He simply would not quit until he figured this out. Finally, after checking the routing of the duct work and the return junction boxes, he discovered one of the boxes had collapsed and was pulling in hot air from the attic (and the house). It was just too much for the A/C to handle. After making the necessary repairs, the system works great and cools the house easily.
I typically do a lot of research into companies when major catastrophe’s like this needs addressing and I could have easily gone with a larger A/C company, which advertises a lot, but the personal attention Jason and SunDollar gives their customers is unmatched.
My only regret is I did not find SunDollar years ago.
– Brian H.